Contact Us - Integrity Toys

Have a question about Integrity Toys and one of our brands? Fill out the form and someone from our team will get back to you.

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Interested in purchasing one of our fashionable dolls? See what’s in store at IT Direct or visit one of our authorized dealers today!

To shop at the IT Direct online store, please CLICK HERE. Visit often, new collectibles are added frequently and sell out fast!

To access the complete list of authorized Integrity Toys dealers, please CLICK HERE.
If you have an issue placing an order in the IT Direct shopping cart or a W Club related inquiry, you came to the right place!

The W Club Liaisons are available Monday through Friday from 9 AM to 5 PM EST. Typical answer time is usually around 24 to 48 hours, depending on the time of the year.

Note: The W Club Liaisons will not be able to help you with product warranty related issues or lost/delayed shipments. If this is what your inquiry is about, please select the correct option from the menu above.
Click here to read the full details of our one-year warranty.
If you have placed an order from IT Direct and have a question (ie. tracking, missing doll, lost or damaged in transit), please CLICK HERE to read our Shipping FAQs before contacting us.

If our shipping FAQs have not answered your question, please use the following form to reach out to our shipping department. Please note that our normal business hours are Monday through Friday, from 9 AM to 5 PM EST. Typical response time is 24 to 48 hours (we are closed holidays).

Important - Please only use the form below if your order is lost, damaged, or if items are missing from your shipment. For all other warranty related inquiries, please select "PatientCare / Warranty Inquiry" from the menu.
Thank you for your interest, however, please note that Integrity Toys is not seeking to add new accounts to its list of authorized dealers at this time.

Alternatively, if you are a customer and are looking for our list of authorized dealers, please CLICK HERE.
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- Defective Part
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OFFICE

100 Chestnut Springs Road
Chesapeake City, MD 21915